Retail Sales Manager

$54,055 - $81,130/Yr

Cwi - Greenwood, IN

Full-time - Mid Level

Greenwood, IN

Motor Vehicle and Parts Dealers

About the position

The Retail Sales Manager is a pivotal role within the dealership, responsible for driving business success through effective management of accounting, operations, compliance, and profitability. This position emphasizes integrity and ethics while focusing on customer engagement and sales performance.

Responsibilities

• Drive the business to success by delivering metrics and achieving success on the leaderboard.
• Connect with customers and drive sales by asking open-ended questions to assess customer needs and make relevant suggestions for the customer's outdoor lifestyle.
• Demonstrate safe practices and procedures in store by adhering to company standards.
• Determine specialized product needs and services by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress.
• Recruit and hire qualified associates adhering to established pay guidelines.
• Evaluate, coach, counsel and train associates for success.
• Recognize seasonality of the business and develop a strategy for merchandising the store for seasonal trends by adhering to company standards and planograms.
• Participate in the creation of schedules which are geared to meet customers' needs.
• Involvement in the community to promote the brand and stay informed concerning competitors.

Requirements

• Bachelor's Degree in Business Management and/or 3-5+ years retail management experience, preferably in a big-box format or equivalent combination and experience.
• Must be a minimum of 21 years of age.
• Outstanding oral and written communication skills.
• Leadership and interpersonal skills required to interact with all levels of the company.
• Excellent planning and organizing skills.
• Able to coach direct reports.
• Proficient computer skills to maneuver in a windows-based environment.
• Ability to work a flexible schedule to meet the needs of the business.
• Demonstrate ethical and honest behavior in day-to-day interactions and business decisions.

Nice-to-haves

• Occasional overnight travel may be required.
• Must possess the core discipline of foundational excellence to maintain high standards of facility, sales floor, and back of house standards on a daily basis.
• May hold up to 25 lbs and/or move up to 50 lbs. with assistive devices.
• Periods of standing, stooping, crawling, and bending.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• On-the-job training
• Paid parental leave
• Paid time off