Lowe's - Winchester, VA

posted about 2 months ago

Part-time,Full-time - Entry Level
Winchester, VA
Building Material and Garden Equipment and Supplies Dealers

About the position

As a Retail Sales Associate at Lowe's, you will play a crucial role in creating positive shopping experiences for our customers. Your primary responsibility will be to greet customers warmly as they enter the store and assist them throughout their shopping journey. You will engage with customers to understand the types of projects they are working on and provide guidance on the right products to meet their needs. This may involve directing them to the appropriate sales specialist for more detailed assistance. As you become more familiar with your department and the products we offer, you will be expected to share your knowledge with customers, helping them to make informed decisions. For instance, if a customer is interested in purchasing a lamp, you will need to consider whether they also require a lampshade or light bulbs, ensuring they have everything they need for their project. In this role, you will not be confined to a desk; instead, you will be actively engaging with customers in various areas of the store, including the garden center. Your tasks may include walking the aisles, watering plants, restocking items, and assisting customers with loading their merchandise. Depending on your department, some lifting may be required, such as handling building materials, paint, or mulch, which can be done with or without assistance. This position is ideal for individuals who enjoy a dynamic work environment and are passionate about helping others succeed in their home improvement projects.

Responsibilities

  • Deliver excellent customer service to enhance the shopping experience.
  • Help customers find products and provide recommendations based on their needs.
  • Assist customers in loading their merchandise into their vehicles.
  • Restock merchandise to ensure shelves are well-stocked and organized.

Requirements

  • Must be able to lift up to 25lbs unassisted, or over 25lbs with assistance.
  • Possess at least 6 months of experience operating common retail technology, such as smartphones, tablets, or computers.

Nice-to-haves

  • Bilingual skills are encouraged and preferred.

Benefits

  • A 10% discount on everything at Lowe's.
  • Eligible for debt-free education and skilled trade programs.
  • Access to comprehensive physical, mental, and financial benefits.
  • Opportunity to earn quarterly bonuses.
  • Flexible schedules to fit your lifestyle.
  • Career growth opportunities, with over 50% of leaders starting as hourly associates.
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