Retail Sales Program Manager - Jacksonville, FL

Ars Corporation Ltd - Jacksonville, FL

Full-time - Mid Level

Jacksonville, FL

Machinery Manufacturing

About the position

The Program Manager at Florida Home Air Conditioning will oversee a team of marketers working in retail environments to set appointments for HVAC sales and service teams. This role requires a results-driven individual who can manage, train, and support a team while ensuring performance goals are met. The position demands flexibility in working hours, including nights and weekends, to align with high traffic times in stores.

Responsibilities

• Manage hourly/daily sales support associate (SSA) performance, schedules, and activities to achieve service center goals.
• Hold weekly SSA meetings to inform, educate, and motivate individual team members.
• Provide individual and team progress updates vs. goals.
• Provide training on technical issues affecting the retail program (seasonal changes, IAQ materials, HVAC equipment, etc.).
• Create a competitive atmosphere between SSAs with internal contests for leads or challenges to a neighboring branch.
• Spend 60-65% of time in the field with SSAs and retail store management.
• Meet and/or exceed all ARS/RS Andrews' established departmental business performance standards for lead generation, SSA staffing, and leads run.
• Develop and maintain positive, direct working relationships with retail store personnel and retail store area management.
• Meet with retail store managers and/or home services team members to provide performance updates and notify of schedule or staffing changes.
• Schedule and implement planned store events, involving Store Management.

Requirements

• Must have 3-5 years of retail management experience required.
• Interviewing and recruiting experience is preferred.
• Valid Driver's License.
• Ability to work weekends.
• Must be able to pass an extensive background and drug screening.

Benefits

• Salary - $55k PLUS lucrative monthly target bonus potential.
• Company vehicle & gas card.
• Company laptop & cell phone.
• Full benefits package available (Medical, PTO, Virtual Healthcare, etc.).
• Flexible and consistent work environment.
• Comfortable retail and office environment.
• Advancement opportunities for qualified candidates who perform.