Retail Sales Representative

$27,040 - $27,040/Yr

T-Mobile US - Athens, GA

Part-time,Full-time - Entry Level

Athens, GA

Telecommunications

About the position

The Retail Sales Representative at T-Mobile Premium Retailers is responsible for providing exceptional customer service and representing the T-Mobile brand. This role involves meeting customers' wireless needs, exceeding revenue goals, and participating in marketing efforts to attract new business. The representative will assist with various retail functions, maintain store appearance, and ensure compliance with company policies.

Responsibilities

• Provide exceptional customer service to individuals visiting the Wireless Vision store.
• Exceed monthly revenue goals through acquiring new customer accounts and maximizing existing customers' accounts.
• Participate in marketing efforts to solicit new business, including outbound calling and community involvement.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Work with store management in opening, closing, and operating the retail facility, including cash handling and inventory count.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Share customer experience with the rest of the team, including Management.
• Ensure maintenance of store appearance, back room, restrooms, and individual work area according to retail store standards.
• Assist customers with service activations, changes, and bill payments, and respond to billing inquiries.
• Engage in service selling and right fitting the customer with the appropriate total technology solution.

Requirements

• Minimum of 6 months experience in retail or another environment with a strong customer focus.
• Excellent written and verbal/interpersonal communications skills.
• Completed High school diploma/GED.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

Nice-to-haves

• Bilingual preferred in certain locations.
• Flexible scheduling availability.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Flexible schedule