Retail Sales Representative

$35,360 - $39,520/Yr

Boost Mobile - Gilroy, CA

posted 5 days ago

Part-time,Full-time - Entry Level
Gilroy, CA
Telecommunications

About the position

The Retail Sales Representative at Boost Mobile is a dynamic role focused on providing exceptional customer service while selling mobile devices and accessories. This position is ideal for self-motivated individuals who are bilingual in Spanish and English, and who thrive in a fast-paced retail environment. The role offers flexible scheduling and opportunities for advancement within the company.

Responsibilities

  • Sell the latest electronics, including Android and iPhones.
  • Process payments for Boost Mobile customers.
  • Greet customers and respond to their questions.
  • Improve customer engagement with merchandise and provide outstanding service.
  • Operate cash registers and manage financial transactions.
  • Achieve monthly sales goals.
  • Assist customers with phone purchases and upgrades.
  • Direct customers to merchandise within the store.
  • Maintain an orderly appearance throughout the sales floor.
  • Introduce promotions and opportunities to customers.
  • Cross-sell products to increase purchase amounts.

Requirements

  • Bilingual in English and Spanish is REQUIRED.
  • Must be at least 18 years old.
  • Enthusiastic and energetic personality.
  • Ability to maintain a positive attitude in a fast-paced environment.
  • Basic math skills and ability to read and write.
  • Technology literate, including knowledge of POS systems, Excel, and Word.
  • Ability to stand and walk for extended periods.

Nice-to-haves

  • Previous experience in a cellphone store (preferred).
  • 1 year of customer service experience (preferred).

Benefits

  • Employee discount
  • Flexible schedule
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