Retail Sales & Social Media Manager

$34,320 - $37,440/Yr

The Dog Shop - Louisville, KY

Part-time,Full-time - Mid Level

Louisville, KY

Personal and Laundry Services

About the position

The Dog Shop Kentucky is a premier pet store dedicated to providing high-quality products and exceptional services for dogs and their owners. We pride ourselves on our friendly, knowledgeable staff and our commitment to creating a welcoming environment for our customers and their furry friends. We are seeking a dynamic and enthusiastic Retail Sales & Social Media Manager to join our team. This dual-role position involves engaging with customers in our store, managing sales, and enhancing our brand presence on social media platforms. If you love dogs and have a knack for both sales and social media, we want to hear from you!

Responsibilities

• Greet and assist customers with their shopping needs, providing excellent customer service.
• Offer product recommendations based on customers' needs and preferences.
• Maintain a clean and organized store environment.
• Handle cash register operations, including processing sales transactions and managing inventory.
• Assist in receiving and stocking merchandise.
• Develop and maintain knowledge of our products and services to answer customer inquiries effectively.
• Develop and implement social media strategies to increase brand awareness and engagement.
• Create and curate engaging content for our social media channels (e.g., Instagram, Facebook, TikTok).
• Monitor and respond to comments, messages, and reviews in a timely and professional manner.
• Track and analyze social media performance metrics to optimize content and strategies.
• Collaborate with the team to promote store events, sales, and special promotions.
• Stay up-to-date with social media trends and emerging platforms to keep our content fresh and relevant.

Requirements

• High school diploma or equivalent; college degree in marketing, communications, or a related field is a plus.
• Proven experience in retail sales and customer service.
• Proficiency in using social media platforms and tools for business purposes.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Creative mindset with a keen eye for detail.
• Passion for dogs and a good understanding of pet products and care.
• Basic knowledge of graphic design or photography is a plus.

Nice-to-haves

• Basic knowledge of graphic design or photography is a plus.

Benefits

• Employee discount on store products.
• Flexible scheduling.
• Opportunities for professional development and growth within the company.
• A fun and supportive work environment surrounded by dog lovers!