Staples - Beaver Dam, WI
posted 2 months ago
Part-time - Entry Level
Beaver Dam, WI
Merchant Wholesalers, Nondurable Goods
About the position
The Sales Specialist role at Staples focuses on delivering exceptional customer service by assisting customers in finding comprehensive solutions both in-store and through kiosks. This position emphasizes collaboration and inclusivity within a fun, team-oriented retail environment, with immediate hiring and training provided.
Responsibilities
- Provide exceptional customer service to help customers find total solutions in-store and through kiosks.
- Create a positive and inviting environment for customers by understanding their tech and overall needs.
- Stay current on technology products, offerings, and services to offer comprehensive solutions.
- Respond quickly and resourcefully to customer requests and concerns on the sales floor.
- Ensure the Tech department achieves key metrics, including profitable sales.
- Be flexible in various responsibilities such as cashiering, merchandising, returns, and other duties as assigned.
Requirements
- Able to work a flexible schedule based on the store's needs.
- Strong customer service experience.
- Demonstrated ability to engage and speak to customers and understand their needs.
- Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment.
- Manage conflict in a reasonable, non-confrontational, and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously.
Nice-to-haves
- Experience selling products or services.
Benefits
- Flexible part-time hours
- Generous paid time off
- Weekly pay
- Career growth opportunities
- Associate discounts on in-store and online merchandise, services, and warranty plans
- Discounts at hundreds of retailers, restaurants, and more
- 401(k) plan with a company match
- Dental and vision insurance
