Retail Sales Specialist

Staples - Ocala, FL

Part-time

Ocala, FL

Merchant Wholesalers, Nondurable Goods

About the position

The Retail Sales Specialist role focuses on delivering exceptional customer service by assisting customers in finding comprehensive solutions both in-store and through kiosks. This position emphasizes collaboration and inclusivity within a fun, team-oriented retail environment, with immediate hiring and training provided.

Responsibilities

• Provide exceptional customer service to help customers find total solutions in-store and through kiosks.
• Create a positive and inviting environment for customers while understanding their tech and overall needs.
• Stay current on technology products, offerings, and services to offer comprehensive solutions.
• Respond quickly and resourcefully to customer requests and concerns on the sales floor.
• Ensure the Tech department achieves key metrics, including profitable sales.
• Be flexible in various responsibilities such as cashiering, merchandising, returns, and other duties as assigned.

Requirements

• Able to work a flexible schedule based on the store's needs.
• Strong customer service experience.
• Demonstrated ability to engage with customers and understand their needs.
• Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, and stand and walk continuously.

Nice-to-haves

• Experience selling products or services.

Benefits

• Flexible part-time hours
• Generous paid time off
• Weekly pay
• Career growth opportunities
• Associate discounts on in-store and online merchandise, services, and warranty plans
• Discounts at hundreds of retailers, restaurants, and more
• 401(k) plan with a company match
• Dental and vision insurance