Staples - Charlotte, NC
posted 2 months ago
Full-time - Entry Level
Charlotte, NC
Merchant Wholesalers, Nondurable Goods
About the position
Retail Sales Supervisors at Staples are responsible for championing customer engagement and overseeing front store operations. The role focuses on increasing sales, conversions, and service while actively engaging customers to provide complete solutions. This position offers flexible part-time or full-time hours, generous paid time off, and opportunities for career development.
Responsibilities
- Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
- Focus on providing an exceptional store experience and consultative selling.
- Own weekly sales and merchandising activities.
- Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
- Champion company initiatives and adapt to changing responsibilities.
- Complete daily tasks for merchandising and sales opportunities within the store.
- Assist with completing and delegating operational tasks in partnership with the GM.
- Peer coach team on behaviors to win and deliver great customer service.
Requirements
- 1+ year experience selling retail products or services.
- Effective communication skills and organization.
- Experience coaching a team and/or supervising others.
- Ability to work cooperatively in a high-paced environment.
- Ability to manage conflict in a reasonable and nonconfrontational manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously.
Benefits
- 401(k) plan with a company match
- Dental and vision insurance
- Full-time eligible for medical coverage
- Associate discounts on in-store and online merchandise, services, and warranty plans
- Discounts at hundreds of retailers, restaurants, and more
- Generous paid time off
- Weekly pay
- Career development program
