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Retail Sales Technician, Electronics Repair Part-Time
$33,800 - $33,800/Yr
Asurion - Melbourne, FL
posted about 2 months ago
Part-time - Entry Level
Melbourne, FL
1,001-5,000 employees
Repair and Maintenance
About the position
The Part-Time Retail Sales Technician role at Asurion focuses on providing exceptional customer service and technical support for electronic devices. This position is ideal for individuals who enjoy helping customers with their tech needs while also having the opportunity to earn bonuses based on sales performance. The role emphasizes teamwork, skill development, and career advancement within a dynamic retail environment.
Responsibilities
- Deliver award-winning, personalized customer experiences as the face of Asurion.
- Provide technical expertise, troubleshoot, and repair customer electronic devices.
- Enhance customer experience using the 'serve, solve, and sell' method, promoting Asurion Connected Home products.
- Achieve sales goals and manage inventory effectively.
- Organize same-day pick-up inventory, including packing, shipping, receiving, and handing off packages to delivery drivers.
- Partner with cross-functional teams to deliver programs and provide feedback.
- Self-manage and set priorities in a fast-paced retail environment.
- Multi-task effectively to meet customer needs.
Requirements
- 1+ years of customer service or retail sales experience (preferred).
- 6+ months of experience with product service support or electronics troubleshooting (preferred).
- Basic knowledge of mobile devices and operating systems.
- Ability to work a flexible retail schedule.
- A passing background check (criminal and drug test).
- Basic knowledge of Microsoft Office.
Nice-to-haves
- Experience in electronics repair or technical support.
- Strong communication skills.
- Ability to work in a team-oriented environment.
Benefits
- 20% employee discount
- Unlimited monthly bonuses for great sales
- Ongoing training to grow your skills
- Competitive hourly pay and benefits
- Career growth opportunities based on your interests
- Skills development and hands-on training
