Goodwill - Jonesboro, GA

posted 3 months ago

Full-time - Entry Level
Jonesboro, GA
Social Assistance

About the position

As a Retail Shift Supervisor/Keyholder at Goodwill of North Georgia, you will play a crucial role in the store's management team. This position is designed for individuals looking to step into retail leadership, providing an excellent opportunity to gain valuable experience and training. Your primary responsibilities will include supervising store personnel, opening the store, and acting as the keyholder/supervisor on duty. You will be instrumental in training and coaching store associates, ensuring they understand how to greet and assist our donors and customers effectively. Additionally, you will address any complaints or challenges that arise within the team and maintain the overall appearance and cleanliness of the store. Ongoing training will be provided to help you develop your skills further, and as you progress in your career, you may have the opportunity to transfer to other stores within the organization. This role is not just about managing a shift; it's about being part of a team that values community service and making a difference in people's lives.

Responsibilities

  • Supervise store personnel and manage daily operations.
  • Open the store and act as the keyholder/supervisor on duty.
  • Train and coach store associates on customer service and operational procedures.
  • Address complaints and challenges from team members and customers.
  • Maintain the overall appearance and cleanliness of the store.

Requirements

  • High School Diploma or equivalent.
  • Two or more years of experience in retail.
  • Associates Degree or completion of related retail management coursework preferred.
  • Excellent oral and written communication skills.

Nice-to-haves

  • Previous experience in retail, fast food, or warehouse environments.
  • Previous military or nonprofit experience.
  • Bilingual language skills.

Benefits

  • Access to health and vision insurance.
  • Life insurance coverage.
  • 403(B) retirement plan.
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