Retail Shop Associates, Rittenhouse Square

Equinox - Philadelphia, PA

Part-time - Entry Level

Philadelphia, PA

Amusement, Gambling, and Recreation Industries

About the position

The Retail Shop Associate at Equinox is responsible for delivering an exceptional customer experience while achieving sales goals. This role involves assisting with operational tasks, maintaining store presentation, and building effective relationships with team members and clients. The position is ideal for energetic individuals looking to contribute to a dynamic and growing organization.

Responsibilities

• Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
• Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox
• Maintain knowledge of all club and Shop services, programs and products
• Understand and uphold all loss prevention and inventory management policies on a consistent basis
• Ensure personal comprehension of all communication and training materials, and assist Shop MOD with timely/accurate completion of all assigned operational tasks
• Assist Shop MOD to ensure that The Shop is reflective of the company brand standards
• Maintain excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms
• Build effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
• Maintain working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
• Comply with and enforce all company policies and procedures; embrace and support company initiatives
• Communicate clearly and effectively at all levels with both tact and diplomacy

Requirements

• The ability to take direction
• Experience in a customer service business; preferably in retail
• Hardworking and diligent, possessing both honesty and personal integrity
• Excellent time management, organizational, problem solving and communication skills
• Ability to utilize new techniques and ideas
• Be available to work a varied schedule, based on the needs of our unique retail business

Benefits

• Competitive salary
• Industry leading commission opportunities for club employees
• Complimentary Club membership
• 30-50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café services and Shop items