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Retail SMA Operations Manager
Guggenheim Partners - New York, NY
posted 4 days ago
About the position
Design comprehensive operational workflows to support the fixed income SMA business which includes new account oversight, order placement, trades execution, and allocation. Lead the implementation of onboarding sponsor platforms and an outsourced service provider with the firm's trade execution platform BlackRock Solutions Aladdin. Develop and manage a team of individuals to support the oversight of outsourced operational functions and liaise to resolve issues in a timely manner. Engage with internal partners including sales, client service, portfolio management, operations, legal, and compliance to develop and expand the business. Drive the strategic vision within Operations to support the addition of new strategies and sponsors while implementing processes to efficiently, through scale, absorb increased volume. Document procedures and controls related to the business line as well as Key Process Indicators tracking the performance of relevant parties and risk elements.
Responsibilities
- Lead and implement onboarding sponsor firms onto the Archer IMS platform along with configuring the trade order workflow to the firm's trade execution platform, BlackRock Solutions Aladdin.
- Develop and manage a team to support the oversight of outsourced operational functions at Archer IMS as well as resolve any outstanding issues with the client's account at the sponsor/custodian.
- Ensure operational functions and regulatory requirements are completed in adherence with policy and guidelines.
- Engage with internal partners to develop and expand this critical business including the implementation of new industry vendors related to order management.
- Drive the strategic vision within Operations to support the addition of new strategies and sponsors while implementing processes to efficiently, through scale, absorb increased volume.
- Document procedures and controls as well as Key Process Indicators tracking the performance of relevant parties and risk elements.
Requirements
- Archer IMS and Blackrock Aladdin software experience
- Undergraduate degree
- 7-10 years of overall Operations experience/ Transition Operation /fixed income and/or middle office experience (account onboarding, order placement, trade execution and settlement, and reconciliation.)
- 3+ years of people management experience
- Excel proficiency and use of the Microsoft Office suite
Nice-to-haves
- Familiarity with Archer IMS and other industry vendors in the retail SMA market.
- Strong operational background within Asset Management, particularly wealth management and retail separately managed account platforms.
- Thorough understanding of operational functions, including account onboarding, order management, trade execution, confirmation and settlement as well as reconciliation, performance calculation and client reporting.
- Proficiency with income securities, including corporate bonds, MBS, Municipals, structured products and retail mutual funds.
- Experience building and documenting procedures and controls around a functional operational workflow.
- Demonstrated ability to create, develop and lead an operational team and drive change effectively within an organization.
- Collaboration and communication skills to interact effectively both internally and externally across all levels.
