Retail Soccer Ambassador

Dick's Sporting Goods - Wilmington, DE

Full-time

Wilmington, DE

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

House of Sport by DICK'S Sporting Goods is more than just a store; it is a destination and an experience where athletes can experiment and play. This retail store is devoted to sport, serving as a gathering place for the community to be inspired. We are fundamentally changing retail by elevating these experiences, delivering first-class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms. Our commitment to creating an inclusive and diverse workforce reflects the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams. If you are ready to obsess over the athlete and make a difference in your community, we invite you to apply to join our team today!

Responsibilities

• Meets the customer where they are in their soccer journey, creating a tailored and unparalleled customer service experience, adapting sales style appropriately.
• Leverages on-the-field expertise to provide recommendations that meet the customer's needs and goals.
• Translates and aligns product technology to the customer's needs and preferences, contributing to and enhancing their overall game day experience.
• Fully outfits customers with appropriate cleats, apparel, and accessories to equip them for any occasion - from practice and training to game day.
• Participates in Soccer Universities across the nation to test and learn new products and technologies, sharing knowledge and insights with both teammates and customers.
• Partners with store teammates by regularly utilizing training materials to educate others on new cleats and soccer-related products.
• Maintains merchandise presentation standards and signage of the Soccer Department to Company standards as directed.
• Adheres to established policies and procedures related to safety, loss prevention, and standard operating procedures.
• Maintains confidentiality of all Company information.
• Takes an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned by management.

Requirements

• 1-3 years of Retail or Team Sports experience preferred, but not required.
• Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.