Retail Sr. Assistant Store Manager

$52,166 - $70,429/Yr

The ODP Corporation - Mountain View, CA

Full-time - Entry Level

Mountain View, CA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Retail Sr. Assistant Store Manager at Office Depot plays a crucial role in the store's leadership team, focusing on driving sales and service growth. This position is responsible for achieving sales goals, leading training initiatives, and fostering a customer-centric environment. The Sr. Assistant Store Manager also oversees store operations, visual merchandising, and client satisfaction, while acting as a key carrier and leader on duty in the absence of other management. The ideal candidate is passionate about sales, operational excellence, and team development.

Responsibilities

• Provide direction, guidance, and ongoing training to store associates.
• Facilitate training sessions on the business model and holistic service offerings.
• Observe, coach, and provide feedback to enhance associate proficiency.
• Support hiring and staffing the store location in partnership with the General Manager.
• Lead the team in driving memorable customer experiences and client satisfaction.
• Execute Office Depot's selling techniques and sales training across the store personnel.
• Foster a sales-focused environment by owning sales and services results.
• Ensure the team processes merchandise accurately and efficiently.
• Identify areas for process improvement and implement plans to reduce waste.
• Ensure regular loss prevention compliance as a leader in the store.
• Assist the General Manager with performance management and coaching associates.
• Maintain safety and security of the building and associates during absence of other managers.
• Perform opening and closing responsibilities, including cash handling and daily store balancing.

Requirements

• High School diploma or equivalent; Bachelor's preferred.
• Minimum 1-3 years of experience in a related field.
• Minimum two years of experience in retail, including management or supervisory roles.
• Basic computer skills and ability to use technology for job completion.
• Ability to lead, coach, and manage others in a professional environment.
• Excellent verbal and written communication skills.
• Demonstrated leadership capabilities and ability to work independently.
• Ability to adapt to a changing environment and achieve goals despite stress.

Nice-to-haves

• Sales experience in a services industry is a plus.
• Experience in business, marketing, or retail management.

Benefits

• Competitive salaries
• 401(k) plan
• Retail Store Hourly Management Incentive program
• Opportunities for career growth within the organization