Retail Store Assistant Manager

$40,000 - $45,000/Yr

UPS - Great Neck, NY

Full-time - Entry Level

Great Neck, NY

1-10 employees

Couriers and Messengers

About the position

The Assistant Store Manager at The UPS Store is responsible for supporting the Store Manager in the daily operations of the retail location. This role involves managing productivity, ensuring exceptional customer service, monitoring costs, and contributing to financial reports. The Assistant Store Manager plays a key role in personnel management, business development, and maintaining service delivery standards.

Responsibilities

• Helps with personnel management, including recruiting, training, scheduling, and coaching associates.
• Schedules work assignments and facilitates weekly or monthly staff meetings.
• Monitors, evaluates, and maximizes customer service delivery and satisfaction.
• Available to work weekends as required.
• Helps develop and implement the store marketing program.
• Manages store financials and prepares/provides reporting.
• Manages inventory and reviews daily employee timesheets for payroll processing.
• Oversees store maintenance, including cleanliness, safety, and organization.
• Performs other duties as assigned.

Requirements

• High school diploma or GED required.
• 2 to 3 years of customer-facing supervisory experience in a retail setting.
• P&L experience preferred.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong customer service skills and abilities.

Nice-to-haves

• Advanced education degree, coursework, or tech school desired.

Benefits

• Flexible hours with no late nights, stores close at 6:30 PM Monday - Friday, 5 PM Saturday, 3 PM Sunday.
• Sick Pay
• Insurance: medical, dental, and vision
• Holidays
• 401K Retirement Savings Plan with match
• Paid Training
• Employee Discounts
• Uniforms Provided
• Free Parking