Retail Store Associate/ Phone Repair Technician [Trusted Advisor]

Batteries Plus • Houston, TX

405d • $27,040 - $27,040

About The Position

The Retail Store Associate/Phone Repair Technician at Batteries Plus is responsible for providing exceptional customer service while selling batteries, light bulbs, and accessories. This role involves engaging with customers to understand their needs, performing technical tasks such as battery installations and repairs, and contributing to the overall success of the store. The position requires a strong focus on customer satisfaction and teamwork in a fast-paced retail environment.

Requirements

• High school diploma or GED.
• 1 year of retail sales experience.
• Valid driver's license with a clean driving record preferred.
• Good listening and verbal communication skills with a customer focus.
• Ability to handle multiple tasks and prioritize effectively.
• Demonstrated technical aptitude and/or technical experience desired.

Nice To Haves

• Prior retail experience preferred.
• Ability to gain a quick understanding of the company's products and processes.
• Organizational and analytical problem-solving skills.

Responsibilities

• Consultatively sell batteries, light bulbs, and accessory items to retail and commercial customers.
• Engage customers, listen to their needs, and recommend appropriate solutions.
• Perform battery tests, installations, and battery pack rebuilds.
• Assist in retail store and commercial sales activities to achieve sales goals.
• Operate computer/cash register to initiate and complete sales transactions.
• Answer phones, assist callers, and ensure messages are relayed accurately.
• Maintain the facility, inventory, and customer service levels to management standards.
• Develop and maintain knowledge of product and service offerings.
• Install batteries and perform technical work, including repairing cell phones and tablets.
• Rotate and stock inventory; perform inventory counts as required.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED