Retail Store Associate

About the position

The Retail Store Associate at Ocean State Job Lot (OSJL) is essential to enhancing the customer experience by providing exceptional service, operating cash registers, and maintaining store organization. This part-time role involves assisting customers, managing inventory, and ensuring a welcoming environment while adhering to company policies and safety protocols.

Responsibilities

• Build friendly rapport and provide exceptional service through exemplifying the T.R.E.A.T. model and fostering a welcoming environment.
• Operate a cash register efficiently, handle transactions accurately, and assist customers with product inquiries, item location, and purchases.
• Promote Company-wide customer initiatives like donations, loyalty programs, and special offers.
• Maintain accurate displays, restock assigned areas, and ensure OSJL merchandising standards are met.
• Unload deliveries according to Company processes, organize merchandise, and prepare it for the sales floor.
• Collaborate effectively and independently to achieve goals, proactively communicating opportunities for improvement to store leadership.
• Understand, support, and implement safety protocols throughout the store.
• Maintain a neat, organized, and safe environment for customers and associates through regular cleaning and janitorial tasks.

Requirements

• Basic math and reading skills are required.
• Legible handwriting as well as good verbal and written communication skills are required.