Sherwin-Williams - Columbus, IN
posted 16 days ago
About the position
This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at stores within a 25 mile radius of Store #1795, located at: 2920 N. National Rd., Columbus, IN 47201.
Responsibilities
- Work closely with wholesale and retail customers to determine their needs.
- Answer customer questions about Sherwin-Williams products.
- Recommend the right solutions to customers.
- Promptly resolve any customer concerns.
- Ensure maximum client satisfaction.
- Stay up-to-date with product features.
- Maintain high quality and visual standards of the products and store.
- Achieve excellent customer service while meeting the store's sales goals.
Requirements
- Ability to work at stores within a 25 mile radius of Store #1795.
- Willingness to undergo a review of criminal history.
