Retail Store Lead Full Time - Layton Hills Mall, Layton, UT 84041

About the position

The Sales Lead at The Children's Place will be responsible for leading store teams to drive sales, enhance brand loyalty, and provide exceptional customer service. This role involves recruiting and developing retail talent, ensuring accountability for the store's financial results, and fostering a high-performing team dedicated to achieving business goals.

Responsibilities

• Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positions.
• Fuel the growth of the business by developing future leaders for the internal pipeline and identifying and networking with external talent.
• Create and maintain a diverse, high-performing team through consistent selection, development, and motivation.
• Effectively communicate goals and monitor the progress of team members against key business metrics.
• Coach, mentor, and oversee overall direction of accountabilities to meet store and company goals.
• Assess performance and provide appropriate level of feedback or action within the performance management cycle.
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor.
• Motivate and inspire the associates to build brand loyalty and create a positive store environment.
• Serve as a positive role model for others in driving and maintaining high standards throughout the store.
• Create and manage scheduling to maximize staffing to effectively meet the needs of the business.
• Train associates and monitor compliance to all company standard operating procedures (SOPs).
• Direct the planning and execution of floor sets in an efficient manner while following Brand guidelines.
• Drive exceptional shopping experience to our customers and store sales results by influencing associates' behaviors through the Leader on Duty (LOD) program.
• Manage company standards of merchandise presentation, signage and display.
• Protect company assets by ensuring adherence to all Loss Prevention procedures.

Requirements

• High school diploma or equivalent; Bachelor's degree preferred.
• 5+ years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity.
• Excellent customer engagement, talent development, visual presentation, and operational skills.
• Proven track record of selecting high-performing talent.
• Effective communication skills, including facilitation and presentation of programs, processes, and concepts.
• Ability to inspire and motivate store team.
• Ability to understand and interpret moderately complex financial reports.
• Broad knowledge of retail landscape.
• Ability to plan and execute strategies.
• Adaptable and flexible to changing priorities.
• Excellent time management, planning, and organization skills.
• Fiscally responsible.
• Proficient in Microsoft Office.
• Ability to adapt to and learn internal applications.
• Ability to work a flexible schedule, including weekends and evening shifts.

Nice-to-haves

• Experience in retail sales and customer service.
• Strong organizational skills.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Flexible schedule