Retail Store Manager 1 - Focus - NEW YORK, NY (INTERNATIONAL TOY CENTER)

$66,100 - $99,100/Yr

AT&T - New York, NY

Full-time - Mid Level

New York, NY

101-250 employees

Telecommunications

About the position

The Retail Store Manager at AT&T is responsible for overseeing the daily operations of a retail store, ensuring exceptional customer experiences with products and services. This role combines retail knowledge and leadership skills to manage and develop a team, meet sales objectives, and implement merchandising strategies. The position offers opportunities for career growth through comprehensive training and performance-based commissions.

Responsibilities

• Oversee all aspects of daily store operations.
• Manage and develop a team of retail sales consultants.
• Ensure customers receive exceptional service and support.
• Meet and exceed sales objectives and targets.
• Implement merchandising and product launch strategies.
• Collaborate with key stakeholders on initiatives beyond the store.

Requirements

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience in a retail environment.
• Excellent communication and leadership skills.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology and industry trends.
• Ability to collaborate with key stakeholders.

Nice-to-haves

• Experience in the telecommunications industry.
• Knowledge of AT&T mobility systems.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories.