Retail Store Manager - Bal Harbour Square

Skechers USA Retail - Fort Lauderdale, FL

Full-time - Manager

Fort Lauderdale, FL

5,001-10,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Retail Store Manager at Skechers plays a crucial role in leading the store team, enhancing customer experiences, and driving sales through effective merchandising and operational excellence. This position is centered around inspiring employees, managing store operations, and acting as a brand ambassador for Skechers products.

Responsibilities

• Champion the brand and inspire an amazing customer experience through product and visual marketing excellence.
• Act as a people-focused leader, coaching and mentoring the store team.
• Develop store employees' skills to drive sales by expanding their product knowledge and setting customer service expectations.
• Help onboard new hires to the team.
• Manage store scheduling needs, ensuring proper coverage for peak times.
• Act as a product expert and serve as a brand ambassador for Skechers.
• Assist in recruiting, training, and retaining store employees.
• Model strong operational processes and routines to drive profitability and results.
• Act as the expert on all store systems and processes, including opening and closing of the POS.
• Ensure all security routines and measures are in place during store opening and closing.

Requirements

• Ability and desire to foster a respectful, safe, and fun environment for store employees.
• Comfortable assessing talent and developing employee skill sets.
• Strong communication skills with the ability to set clear expectations for the team.
• Creates excitement and shows passion for Skechers products and the brand.
• Acts with a sense of confidentiality and urgency.
• Flexible and motivated to provide excellent customer service.
• Retail, restaurant, or hospitality leadership experience is preferred but not required.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Employee stock purchase plan
• Flexible spending account
• Life & Short/Long Term Disability Benefits
• Parental Leave
• Pet Insurance
• Paid Time Off including paid vacation, personal time & sick time
• Virtual Health Care
• Employee Referral Bonus Program
• Store Manager Bonus potential