Spectrum - Porterville, CA

posted 6 days ago

Full-time - Mid Level
Porterville, CA
10,001+ employees
Telecommunications

About the position

The Retail Store Manager at Spectrum is responsible for leading a team to achieve sales goals while fostering professional development and growth. This role involves inspiring team members, building customer relationships, and ensuring store success through effective coaching and operational excellence. The manager will play a crucial role in expanding customer access to Spectrum's services and will be supported by a collaborative team environment.

Responsibilities

  • Inspire and lead a team to exceed sales goals.
  • Coach and develop sales representatives to achieve personal and professional objectives.
  • Build positive customer relationships and utilize probing techniques to overcome obstacles.
  • Communicate effectively with customers in a retail setting to deliver a positive company image.
  • Ensure store success by meeting operational metrics and fostering a high-performing team environment.

Requirements

  • 3-5 years of sales and customer service experience in a retail environment.
  • Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
  • Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
  • Ability to lift up to 35 lbs. and stand for prolonged periods.

Nice-to-haves

  • Bachelor's Degree or equivalent work experience.
  • 1+ years of management experience.
  • 1-3 years of telecommunications/wireless experience.
  • Bilingual in Spanish.

Benefits

  • Competitive pay with generous commissions and base salary.
  • Career development opportunities and training.
  • Supportive team environment that encourages networking and growth.
  • Comprehensive pay and benefits package that supports employee well-being.
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