Swarovski - Elmont, NY

posted about 1 month ago

Full-time - Manager
Elmont, NY
10,001+ employees
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Store Manager at Swarovski is a key advocate for the brand, responsible for delivering exceptional customer experiences and leading a passionate team. This role involves building customer loyalty, achieving sales targets, and driving service excellence in a vibrant retail environment. The Store Manager will play a crucial role in the growth and success of the store while embodying the values of the iconic Swarovski brand.

Responsibilities

  • Strive for excellence in every customer interaction to deliver an exceptional customer experience.
  • Build a loyal portfolio of existing and new customers.
  • Recruit, lead, and grow a team with a growth mindset, passion, and enthusiasm.
  • Exceed personal and team service and sales targets.
  • Drive new and ongoing service and sales opportunities, directly impacting growth and success.

Requirements

  • Minimum of 3 years' experience as a Store Manager in a multi-cultural retail environment.
  • Experience in luxury, fashion, cosmetics, or lifestyle brands.
  • Excellent leadership and coaching skills.
  • Digital proficiency.
  • Strong interpersonal skills to establish trust with customers, teams, and stakeholders.
  • Proficiency in English.

Benefits

  • Swarovski products discounts
  • Employee Assistance Program
  • Volunteering leave
  • Learning and development programs
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