Retail Store Manager - Full Time

$38,000 - $65,000/Yr

T-Mobile US - Daleville, VA

Full-time - Manager

Daleville, VA

Telecommunications

About the position

The Retail Store Manager at Mobile Store Operators (MSO), an authorized dealer for T-Mobile, is responsible for leading a team of sales associates to deliver exceptional customer experiences. This role involves managing daily operations, coaching staff, and ensuring the store meets sales goals while maintaining a professional environment.

Responsibilities

• Manage a team of sales associates, including scheduling, performance monitoring, and coaching.
• Recruit and train new sales associates proactively.
• Recommend disciplinary actions as necessary.
• Manage inventory and store assets effectively.
• Engage with customers to identify their needs for wireless services and products.
• Ensure the store environment is clean and professional at all times.
• Provide reports on sales metrics and customer interactions to the operations team.

Requirements

• High school diploma or GED is required.
• Experience in coaching, training, inventory control, and managing others is essential.
• Ability to stay updated on T-Mobile technology to support the sales team.
• Willingness to greet customers proactively to enhance sales opportunities.
• Commitment to continuous learning in a dynamic industry.
• Flexibility to work retail hours, including days, nights, and weekends.

Benefits

• Medical, dental, and vision coverage
• 401(K)
• Paid time off programs
• Discount programs