Retail Store Manager I

FedEx - Dallas, TX

Full-time - Entry Level

Dallas, TX

1,001-5,000 employees

Couriers and Messengers

About the position

As a Retail Store Manager I at FedEx Office, you will oversee the daily operations of a low to lower complexity store while developing your supervisory skills. This role involves driving sales, ensuring operational excellence, and creating a positive team environment. You will also perform functions typical of a store team member, providing a comprehensive foundation for future management roles in higher volume stores.

Responsibilities

• Understand and model FedEx Office values to customers and team members.
• Coach and teach your team, ensuring they have the tools and information needed to support company goals.
• Work with supervisors to create solutions for business and customer needs.
• Ensure an exceptional store experience that engages and retains customers and team members.
• Use FedEx Office tools to select, train, develop, and manage direct reports.
• Interact with supervisors for guidance and escalate issues as needed.
• Execute all operational and store sales activities to exceed financial and customer experience targets.
• Accomplish daily job duties including accounts receivable, inventory reports, and bank deposits.
• Take ownership of store controls including financials, safety, security, and compliance.
• Utilize Quality Improvement tools to innovate and improve the business.

Requirements

• Associates Degree or some college preferred.
• High school degree or GED required.
• 2+ years of related experience (retail, service, hospitality, military) with prior supervisory experience preferred.
• Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel.

Nice-to-haves

• Experience in retail management or similar fields.
• Strong leadership and team-building skills.

Benefits

• Competitive salary
• Health insurance
• Paid time off
• Employee discounts
• Retirement savings plan