Retail Store Manager in Naples, FL

Sas Shoemakers - Naples, FL

Full-time - Mid Level

Naples, FL

Leather and Allied Product Manufacturing

About the position

The Retail Store Manager at SAS Shoemakers is responsible for overseeing the daily operations of the store, ensuring exceptional customer service, and maintaining a positive work environment. This role involves managing staff, meeting sales goals, and implementing company policies while promoting a team-oriented atmosphere.

Responsibilities

• Execute day-to-day store operations according to SAS philosophy and standards.
• Ensure customer satisfaction in all areas of sales and service.
• Direct and manage employees, promoting a positive team spirit.
• Lead, coach, and direct employees for optimal store performance.
• Set expectations and communicate regularly with staff.
• Conduct regular store meetings to discuss performance and goals.
• Evaluate employee performance through written and verbal feedback.
• Hold associates accountable for their duties and development.
• Manage store operational and maintenance requirements.
• Accountable for all inventories, finances, and assets within the store.
• Ensure compliance with purchasing policies and control expenditures.
• Communicate and enforce policies and procedures effectively.
• Collaborate with the District Manager to set goals and increase store volume.
• Maintain and suggest adjustments to inventory levels.
• Implement Grass Roots marketing programs to promote the store.
• Interview and hire sales associates with assistance from DM and HR.
• Maintain a positive attitude in all interactions with staff and customers.

Requirements

• Exceptional written, verbal, and interpersonal communication skills.
• Organized and able to handle pressure and deadlines professionally.
• Skilled in identifying and resolving problems in a timely manner.
• Ability to work independently with timely follow-through.
• Passion, integrity, and energy to achieve greatness for SAS and the team.
• Self-starter with initiative.
• Respectful and caring towards co-workers.
• Accountable for actions and excellent attendance.
• Team player who can work well with others.

Nice-to-haves

• Some college education is preferred.
• 1-2 years' experience in retail management.
• Experience in handling intricate employee relations.

Benefits

• Equal Opportunity Employer
• Diverse workforce commitment