Retail Store Manager in Training

$60,000 - $60,000/Yr

Goodwill - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

1,001-5,000 employees

Social Assistance

About the position

The Retail Store Manager in Training at Goodwill of Central and Northern Arizona is responsible for driving retail business operations at a store location to support the mission of ending unemployment. This role involves overseeing store production, leading a team, managing financials, and ensuring excellent customer service while maintaining store standards. The position requires strong leadership skills and the ability to develop and execute operational plans to achieve sales and production goals.

Responsibilities

• Develop and execute retail operations plan to achieve financial goals.
• Coordinate with Retail District Manager to implement strategic plans for donations.
• Monitor product levels daily to meet sales targets.
• Manage payroll and operating costs within budget.
• Ensure excellent customer service is delivered by Team Members.
• Maintain store cleanliness and reflect the Goodwill brand appropriately.
• Partner with community businesses to promote Goodwill's mission.
• Train and develop Team Members to fulfill their responsibilities.
• Process and prepare donations for sale according to company standards.
• Allocate donations and resources among store locations to maximize performance.
• Ensure compliance with company standards and procedures.

Requirements

• High School Diploma or equivalent.
• Two years' work experience in Retail Management, preferably in thrift stores.
• One year of customer service experience.
• Proficient in Microsoft Office Suite.
• Valid driver's license and clean MVR.
• Ability to pass a background check and drug screen.
• Ability to speak and read English proficiently.

Benefits

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid holidays
• Paid time off
• Vision insurance