Retail Store Manager- Jonesboro

$63,000 - $63,000/Yr

Goodwill - Jonesboro, GA

Full-time - Mid Level

Jonesboro, GA

Social Assistance

About the position

As a Store Manager at Goodwill of North Georgia, you will play a pivotal role in the success of the retail store located in Jonesboro. Your primary responsibility will be to supervise, manage, and lead a team of 30-40 employees, ensuring that they meet or exceed their sales goals. You will be the public face of the store, representing it to the local community and fostering a positive image. Your leadership will be crucial in hiring and training new employees, as well as supervising Assistant Store Managers and Shift Supervisors. In addition to managing your team, you will be responsible for overseeing the store's budget and financial performance. This includes developing budgets and creating strategic plans to exceed financial expectations. You will also focus on maintaining and improving Standard Operating Procedures (SOPs) to ensure operational efficiency. Your role will involve making critical decisions that impact the store's performance and adapting to changes in the retail environment. You will greet and assist donors and customers, ensuring a welcoming atmosphere in the store. Regular communication with your team will be essential, as you will lead monthly meetings to discuss performance and strategies. You will also attend monthly meetings with your Director and other store managers to align on company goals and initiatives. Maintaining accurate company records and reporting will be part of your responsibilities, ensuring compliance and transparency in operations.

Responsibilities

• Supervise and manage a team of 30-40 employees.
• Ensure the team meets or exceeds sales goals.
• Manage the store's budget and financial performance.
• Lead the hiring and training of new employees.
• Supervise Assistant Store Managers and Shift Supervisors.
• Greet and assist donors/customers.
• Monitor and maintain the store's overall appearance.
• Lead monthly meetings with store employees.
• Attend monthly meetings with the Director and other store managers.
• Maintain company records and reporting.

Requirements

• 5+ years of experience supervising teams of 30 or more employees.
• Strong familiarity with developing budgets and creating plans to exceed financial expectations.
• Focus on maintaining and improving Standard Operating Procedures (SOPs).
• Demonstrated capacity to embrace change.
• Demonstrated decision-making abilities.
• Experience with hiring and developing staff.
• Proficiency with the MS Office suite.

Nice-to-haves

• An Associates or Bachelor's degree in business or a related subject.
• Bilingual language skills.
• Prior military or related not-for-profit experience.