["Retail Store Manager - NEW STORE","Retail Store Manager - NEW STORE"]

Unclassified - Winchester, VA

Full-time - Mid Level

Winchester, VA

About the position

The Retail Store Manager at Bob's Discount Furniture is a key executive responsible for creating and maintaining the company's culture while ensuring a world-class customer service experience. This role involves overseeing all operations of the store, maximizing sales, maintaining safety and security, and ensuring compliance with company policies. The manager is expected to lead by example, mentor staff, and engage with the community to uphold the company's reputation.

Responsibilities

• Maintain a visible floor presence, spending 60% of time on the sales floor.
• Meet and/or exceed store sales goals as directed by the Company.
• Maintain a visually appealing and safe facility.
• Accurately manage inventory and ensure proper cash handling procedures are enforced.
• Engage, encourage, mentor, and motivate direct and indirect reports.
• Identify and determine professional development opportunities for staff.
• Work with Senior Management to ensure adequate staffing to meet budgeted sales numbers.
• Oversee employee discipline and relations issues in partnership with Human Resources, Operations, and Loss Prevention.
• Establish a presence in the community as a champion of honesty, integrity, and good judgment.

Requirements

• Proven ability to use sound judgment and decision making.
• Proven ability to analyze complex problems and recognize root causes.
• Proven ability to set clear goals and expectations.
• Proven ability to communicate effectively and utilize communication tools appropriately.
• Proven financial acumen and budgetary success.
• Proven ability to exceed customer satisfaction.
• Proven ability to manage and improve processes.
• Proven ability to work under pressure.
• Proven ability to develop talent.
• Proven ability to motivate self and others.
• Excellent time management skills.
• Ability to use critical thinking and identify key causes.

Nice-to-haves

• Bachelor's Degree or equivalent.
• 5 - 10 years sales experience in a retail environment.
• Proven successful commission sales experience.
• 5+ years of Retail Store Management experience.
• Proven track record of successful financial budgetary competency.