Spectrum - Carson, CA

posted 20 days ago

Full-time - Mid Level
Carson, CA
501-1,000 employees
Telecommunications

About the position

The Retail Store Manager at Spectrum is responsible for leading a team to achieve sales goals while fostering a positive and inclusive work environment. This role involves coaching and developing sales representatives, ensuring customer satisfaction, and maintaining operational excellence in a retail setting. The manager will also play a key role in expanding customer access to Spectrum's services and will be supported by a collaborative team and various career development opportunities.

Responsibilities

  • Inspire and lead a team to exceed sales goals.
  • Coach and develop sales representatives to achieve personal and professional growth.
  • Build positive customer relationships and address obstacles effectively.
  • Communicate with customers to deliver a positive company image and exceed operational metrics.
  • Collaborate with peers to share best practices and build high-performing teams.

Requirements

  • 3-5 years of sales and customer service experience in a retail environment.
  • Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
  • Valid driver's license and reliable personal vehicle.

Nice-to-haves

  • Bachelor's Degree or equivalent work experience.
  • 1+ years of management experience.
  • 1-3 years of telecommunications/wireless experience.

Benefits

  • Competitive pay with generous commissions and base salary.
  • Career development opportunities.
  • Supportive team environment.
  • Comprehensive rewards package that supports employee well-being.
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