Spectrum - Portage, MI

posted 18 days ago

Full-time - Mid Level
Portage, MI
501-1,000 employees
Telecommunications

About the position

The Retail Store Manager at Spectrum is responsible for leading a team to achieve sales goals while fostering professional development and growth. This role involves inspiring team members, building customer relationships, and ensuring store success through effective communication and operational excellence. The manager will play a crucial role in expanding customer access to Spectrum's services and will be supported by a collaborative team and various training opportunities.

Responsibilities

  • Inspire and lead a team to exceed sales goals.
  • Coach and develop sales representatives to achieve personal and professional objectives.
  • Build positive customer relationships and address obstacles to ensure store success.
  • Communicate effectively with customers in a retail environment to enhance the company image and meet operational metrics.
  • Collaborate with peers to share best practices and build high-performing teams.

Requirements

  • 3-5 years of sales and customer service experience in a retail environment.
  • Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
  • Valid driver's license and reliable personal vehicle.

Nice-to-haves

  • Bachelor's Degree or equivalent work experience.
  • 1+ years of management experience.
  • 1-3 years of telecommunications/wireless experience.

Benefits

  • Competitive pay with generous commissions and incentives.
  • Opportunities for career development and training.
  • Supportive team environment that encourages networking and growth.
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