Retail Store Manager - Relocation available

Spectrum - Lakeville, MN

Full-time - Mid Level

Lakeville, MN

10,001+ employees

Telecommunications

About the position

The Retail Store Manager at Spectrum is responsible for leading a team to achieve sales goals while fostering a positive and inclusive work environment. This role involves coaching and developing sales representatives, ensuring customer satisfaction, and maintaining operational excellence in a retail setting. The manager will play a crucial role in expanding customer access to Spectrum's services and will be supported by a collaborative team and various career development opportunities.

Responsibilities

• Inspire and lead a team to exceed sales goals.
• Coach and develop sales representatives to achieve personal and professional growth.
• Build positive customer relationships and utilize probing techniques to overcome obstacles.
• Communicate effectively with customers to deliver a positive company image and exceed operational metrics.
• Collaborate with peers to share best practices and build high-performing teams.

Requirements

• 3-5 years of sales and customer service experience in a retail environment.
• High level of comfort with personal technology.
• Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
• Ability to lift up to 35 lbs. and stand for prolonged periods.

Nice-to-haves

• Bachelor's Degree or equivalent work experience.
• 1+ years of management experience.
• 1-3 years of telecommunications/wireless experience.

Benefits

• Competitive pay with generous commissions and base salary.
• Career development opportunities.
• Supportive team environment.
• Comprehensive pay and benefits package.