Spectrum - Buffalo, NY

posted 19 days ago

Full-time - Mid Level
Buffalo, NY
10,001+ employees
Telecommunications

About the position

The Retail Store Manager at Spectrum is responsible for leading a team to exceed sales goals while fostering their professional development. This role involves managing store operations, building customer relationships, and ensuring a positive company image. The manager will work in a collaborative environment, supported by training and career development opportunities, to enhance customer access to Spectrum's services.

Responsibilities

  • Inspire and lead a team to exceed sales goals.
  • Coach and develop sales representatives to achieve personal and professional growth.
  • Build positive customer relationships and utilize probing techniques to overcome obstacles.
  • Communicate effectively with customers in a retail setting to deliver a positive company image.
  • Ensure store success by meeting operational metrics and fostering a performance-driven culture.

Requirements

  • 3-5 years of sales and customer service experience in a retail environment.
  • Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
  • Valid driver's license and reliable personal vehicle.

Nice-to-haves

  • Bachelor's Degree or equivalent work experience.
  • 1+ years of management experience.
  • 1-3 years of telecommunications/wireless experience.

Benefits

  • Opportunities for advancement
  • Competitive pay with generous commissions and incentives
  • Supportive teams and community
  • Comprehensive pay and benefits package
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