Retail Store Manager - Relocation Available

Spectrum - Columbus, OH

Full-time - Mid Level

Columbus, OH

10,001+ employees

Telecommunications

About the position

The Retail Store Manager at Spectrum is responsible for leading a team to achieve sales goals while fostering a positive and inclusive work environment. This role involves coaching and developing sales representatives, building customer relationships, and ensuring store success through effective communication and operational excellence. The manager will also play a key role in expanding customer access to Spectrum's services and will be supported by a collaborative team and various career development opportunities.

Responsibilities

• Inspire and lead a team to exceed sales goals.
• Coach and develop sales representatives to achieve personal and professional growth.
• Build positive customer relationships and utilize probing techniques to overcome obstacles.
• Communicate effectively with customers in a retail setting to deliver a positive company image.
• Ensure store success by meeting operational metrics and fostering a collaborative team environment.

Requirements

• 3-5 years of sales and customer service experience in a retail environment.
• Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
• Ability to lift up to 35 lbs. and stand for prolonged periods.

Nice-to-haves

• Bachelor's Degree or equivalent work experience.
• 1+ years of management experience.
• 1-3 years of telecommunications/wireless experience.

Benefits

• Competitive pay with generous commissions and base salary.
• Career development opportunities.
• Supportive team environment.
• Comprehensive pay and benefits package.