Retail Store Manager

$47,800 - $79,100/Yr

Spectrum - Williamsville, NY

Full-time - Mid Level

Williamsville, NY

10,001+ employees

Telecommunications

About the position

The Retail Store Manager at Spectrum is responsible for leading a team to achieve sales goals while fostering professional development and a positive work environment. This role involves managing store operations, building customer relationships, and ensuring the team meets performance metrics. The manager will also play a key role in community engagement by promoting Spectrum's services and solutions.

Responsibilities

• Inspire and lead a team to exceed sales goals.
• Coach and develop sales representatives to achieve personal and professional growth.
• Build positive customer relationships and utilize probing techniques to overcome obstacles.
• Communicate effectively with customers in a retail setting to deliver a positive company image.
• Ensure store success by meeting operational metrics and collaborating with peers.

Requirements

• 3-5 years of sales and customer service experience in a retail environment.
• Intermediate knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver's license and reliable personal vehicle.
• Ability to lift up to 35 lbs. and stand for prolonged periods.

Nice-to-haves

• Bachelor's Degree or equivalent work experience.
• 1+ years of management experience.
• 1-3 years of telecommunications/wireless experience.

Benefits

• Opportunities for advancement within the company.
• Competitive pay with generous commissions and incentives.
• Supportive team environment that encourages networking and growth.