Retail Store Manager

$45,760 - $56,514/Yr

San Antonio Shoe - Orange, CA

Full-time - Mid Level

Orange, CA

Leather and Allied Product Manufacturing

About the position

The Retail Store Manager at San Antonio Shoemakers (SAS) is responsible for overseeing the daily operations of the store, ensuring high standards of customer service, cleanliness, and employee performance. This full-time position requires leadership skills to motivate and manage staff, maintain inventory and financial accountability, and promote the store within the community. The role involves working flexible hours, including nights, weekends, and holidays, to meet the needs of the business.

Responsibilities

• Execute day-to-day store operations according to SAS philosophy and standards.
• Ensure customer satisfaction in all areas of sales and service.
• Direct and manage employees, promoting a positive team spirit.
• Lead, coach, and direct employees to ensure optimal store performance.
• Set expectations and communicate regularly with staff.
• Conduct regular store meetings and evaluate employee performance.
• Hold associates accountable for their duties and training.
• Manage store operational and maintenance requirements.
• Accountable for all inventories, finances, and other assets within the store.
• Ensure compliance with purchasing policies and control expenditures.
• Work with the District Manager to set goals and increase store volume.
• Maintain and suggest adjustments to inventory levels.
• Promote the store through Grass Roots marketing programs.
• Interview and hire sales associates with assistance from DM and HR.
• Maintain a positive attitude in all dealings with store associates and customers.

Requirements

• Exceptional written, verbal, and interpersonal communication skills.
• Organized and able to handle pressure and deadlines professionally.
• Skilled at identifying and resolving problems in a timely manner.
• Ability to work independently with timely follow-through.
• Passion, integrity, and energy to achieve greatness for SAS and the team.
• Self-starter with initiative and accountability for actions.
• Excellent attendance and ability to work well with others.

Nice-to-haves

• Some college education is a plus.
• 1-2 years' experience in retail management.
• Experience in handling intricate employee relations.

Benefits

• Competitive hourly wage of $22.00 - $27.17.
• Full-time employment with a stable company.
• Opportunities for career advancement within the company.