Retail Store Manager

$54,080 - $62,400/Yr

Skechers - Freeport, NY

Full-time - Entry Level

Freeport, NY

5,001-10,000 employees

Leather and Allied Product Manufacturing

About the position

The Retail Store Manager at Skechers plays a crucial role in leading the store team, enhancing customer experiences, and driving sales through effective merchandising and operational excellence. This position is centered around fostering a positive work environment, coaching employees, and ensuring the store meets its performance goals.

Responsibilities

• Champion the brand.
• Inspire and lead an amazing customer experience through product and visual marketing excellence as well as outstanding customer service.
• Act as a people-focused leader, coaching and mentoring the store team.
• Develop store employees' skills to drive sales to the fullest potential by expanding their product knowledge, setting customer service expectations, and demonstrating visual presentation standards.
• Help to onboard new hires to the team.
• Manage store scheduling needs, ensuring proper coverage for peak times.
• Act as a product expert and serve as a brand ambassador for all things Skechers.
• Assist in recruiting, training, and retaining our Skechers store employees.
• Model strong operational processes and routines to drive profitability and results.
• Act as the expert on all store systems and processes including opening and closing of the POS.
• Take part in opening and closing the store, ensuring all security routines and measures are in place.

Requirements

• Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
• Comfortable assessing talent and developing employee skill sets.
• Strong communication skills, regularly sets clear expectations for their team.
• Creates excitement and shows passion for Skechers products and the brand.
• Acts with a sense of confidentiality and urgency.
• Flexible and motivated to provide excellent customer service.
• Retail, restaurant, or hospitality leadership experience is preferred but not required.