Retail Store Manager

Talbots • Hingham, MA

440d

About The Position

The Retail Store Manager at Talbots is responsible for leading a team to create a welcoming environment for customers and associates, driving sales through relationship-based selling, and ensuring operational excellence. This role emphasizes the importance of customer service, team collaboration, and adherence to company policies while fostering a culture of growth and inclusivity.

Requirements

• Strong sales experience with a demonstrated ability to meet or exceed performance standards.
• Excellent communication skills and the ability to make decisions independently.
• Organized and capable of multi-tasking in a fast-paced environment.
• Technological aptitude to navigate, coach, and train on computer/iPad/handheld systems.
• Ability to work cooperatively in a diverse work environment.
• Experience in specialty retail preferred.

Nice To Haves

• Open to relocating for opportunities in other areas of the business.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

Responsibilities

• Lead a team in creating a hospitable environment for customers and associates.
• Educate, coach, mentor, and inspire all store associates based on their individual strengths, opportunities, and needs.
• Create a relationship-based selling culture to drive customer loyalty and sustainable sales trends.
• Build a collaborative team environment where all associates are held accountable and proud to uphold the same standards, policies, and procedures.
• Maintain knowledge of business and competitive landscape to strategically identify opportunities that maximize sales and achieve financial goals.
• Balance operational energy with selling energy to create exceptional customer experiences.
• Attract, identify, and source talent for current and future opportunities while managing payroll and staffing schedules.
• Protect company assets and maintain a safe work environment.
• Ensure compliance with all company policies and procedures as well as local, state, and federal employment laws.

Benefits

• Referral program
• Store discount
• Generous merchandise discounts of 50% off Talbots and select Haven Well Within brand items.
• Discounts on travel, shopping, concerts, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed