Retail Store Manager

$40,000 - $50,000/Yr

Liberty Bank & Trust Co - Severna Park, MD

Full-time - Mid Level

Severna Park, MD

11-50 employees

Credit Intermediation and Related Activities

About the position

The Retail Store Manager will oversee the operations of a boutique consignment store known for its designer brands and unique style. This role involves managing a team, ensuring exceptional customer service, and maintaining the store's luxury ambiance. The manager will be responsible for achieving sales goals, developing staff schedules, and creating a welcoming shopping experience for customers.

Responsibilities

• Manage a talented team of 22 associates, fostering a culture of excellence and professionalism.
• Develop efficient monthly schedules to ensure optimal staffing and exceptional customer service.
• Track sales goals and implement strategies to meet and exceed targets, bringing enthusiasm and motivation to the team.
• Deliver unparalleled service that exceeds expectations, ensuring every customer feels valued and welcomed.
• Conduct performance reviews, providing meaningful feedback and celebrating achievements.
• Assist with product displays to maintain the boutique's upscale and inviting ambiance, with some light physical tasks involved.

Requirements

• Proven experience managing retail teams and achieving sales goals, ideally in high-end or boutique settings.
• Exceptional people skills with a natural leadership approach to customer and team relations.
• Attention to detail with a keen eye for creating a beautiful shopping experience.
• Reliable and self-driven, able to handle store operations independently and confidently.
• Adaptability and flexibility, with experience working in a fast-paced environment and managing multiple tasks.

Benefits

• Competitive annual salary of $40,000 - $50,000 based on experience.
• One week of paid time off to maintain a healthy work-life balance.
• 20% employee discount on all clothing items after 90 days.