Retail Store Manager

$31,200 - $52,000/Yr

T-Mobile US - Conroe, TX

Full-time - Mid Level

Conroe, TX

Telecommunications

About the position

The Retail Store Manager at Metro by T-Mobile in Conroe, TX, is responsible for leading a team of salespeople to drive store performance and customer satisfaction. This full-time position requires a strong leader who can develop business strategies, motivate staff, and ensure compliance with company policies while maintaining high standards of store presentation and customer service.

Responsibilities

• Develop business strategies to raise customer pool, expand store traffic, and optimize profitability.
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
• Ensure high levels of customer satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Deal with all issues that arise from staff or customers (complaints, grievances, etc.).
• Be a shining example of well behavior and high performance.
• Perform additional store manager duties as needed.

Requirements

• Strong leadership skills.
• Experience in sales and customer service.
• Ability to train and motivate staff.
• Excellent communication and interpersonal skills.
• Knowledge of retail operations and merchandising.

Nice-to-haves

• Experience in the telecommunications industry.
• Familiarity with commission structures and operational bonuses.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance