Retail Store Manager

$41,600 - $72,800/Yr

Confidential - Auto Service Professional - Ann Arbor, MI

Full-time - Entry Level

Ann Arbor, MI

About the position

The Retail Store Manager position in Ann Arbor, MI, is focused on leading a busy independent automotive repair shop. The role emphasizes customer service, team collaboration, and operational management, with a strong potential for earnings and career advancement. The manager will oversee daily operations, ensure high-quality service, and maintain a positive work environment for both employees and customers.

Responsibilities

• Lead and manage the daily operations of the retail store.
• Ensure high levels of customer satisfaction through excellent service.
• Train and support staff in customer service and operational procedures.
• Maintain a clean and organized work environment.
• Manage inventory and ensure the availability of products and services.
• Develop and implement strategies to increase sales and customer loyalty.

Requirements

• High school diploma or GED required.
• 3 years of customer service experience preferred.
• Valid driver's license and clean driving record required.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.

Nice-to-haves

• Car knowledge is a plus but not essential; training will be provided.
• Strong computer and keyboarding skills.

Benefits

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off