Retail Store Manager

Spectrum - Portage, MI

Full-time - Mid Level

Portage, MI

10,001+ employees

Telecommunications

About the position

The Retail Store Manager at Spectrum is responsible for leading a team to exceed sales goals while fostering professional development and growth. This role involves managing store operations, building customer relationships, and ensuring a positive company image. The manager will collaborate with peers to create high-performing teams and will be supported by a performance-driven culture with opportunities for training and career advancement.

Responsibilities

• Inspire and lead a team to exceed sales goals.
• Coach and develop sales representatives to achieve personal and professional growth.
• Build positive customer relationships and utilize probing techniques to overcome obstacles.
• Communicate effectively with customers in a retail setting to deliver a positive company image.
• Ensure store success by meeting operational metrics and collaborating with peers.

Requirements

• 3-5 years of sales and customer service experience in a retail environment.
• Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• Valid driver's license and reliable personal vehicle.

Nice-to-haves

• Bachelor's Degree or equivalent work experience.
• 1+ years of management experience.
• 1-3 years of telecommunications/wireless experience.

Benefits

• Opportunities for advancement
• Competitive pay with generous commissions and incentives
• Supportive teams and community
• Comprehensive pay and benefits package