Retail Store Manager

PetSmart • Mount Prospect, IL

170d

About The Position

As a Retail Store Manager with PetSmart, you'll oversee all aspects of our retail store-from head to tail. From hiring & training knowledgeable associates to executing on strategic merchandising initiatives, you'll set the standard of success within our stores. It's no easy feat, but every day you come in to work you'll take pride in knowing that you're making a real difference for your associates, our pet parents, and pets in our care.

Requirements

• Proven experience in retail management or a similar role.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Ability to drive sales and meet performance targets.
• Knowledge of pet care products and services is a plus.

Nice To Haves

• Experience in a pet retail environment.
• Background in merchandising and inventory management.
• Familiarity with customer engagement strategies.

Responsibilities

• Lead the operations of the store and create a customer-focused environment.
• Oversee hiring and training of associates.
• Execute strategic merchandising initiatives.
• Drive sales and traffic targets.
• Ensure customer engagement and satisfaction.
• Manage merchandising and inventory processes.
• Support associate leadership and development.
• Collaborate with service leaders in grooming and pet hotel operations.

Benefits

• Quarterly incentive based on eligible earnings and store performance.
• Comprehensive benefits package as described on the PetSmart benefits website.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Number of Employees: 5,001-10,000 employees