Retail Store Manager

$49,500 - $74,300/Yr

AT&T - Twin Falls, ID

Full-time - Mid Level

Twin Falls, ID

Telecommunications

About the position

The Retail Store Manager is responsible for overseeing the daily operations of a retail store, ensuring exceptional customer experiences while managing and developing a team. This role combines retail knowledge with leadership skills to meet sales objectives and enhance store performance. The manager will also engage in merchandising, product launches, and coaching retail sales consultants to achieve service goals, supported by comprehensive training and resources from AT&T.

Responsibilities

• Oversee daily operations of the retail store.
• Manage and develop a team of retail sales consultants.
• Ensure customers receive exceptional service and support.
• Meet and exceed sales objectives and performance goals.
• Engage in merchandising and product launches.
• Collaborate with key stakeholders on initiatives beyond the store.
• Provide coaching and training to team members.

Requirements

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Excellent communication and leadership skills.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology and industry trends.
• Ability to collaborate with key stakeholders.

Nice-to-haves

• Experience in retail management.
• Knowledge of AT&T mobility systems.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories.