Retail Store Manager

$78,000 - $85,000/Yr

Bensussen Deutsch And Associates - Seattle, WA

Part-time - Mid Level

Seattle, WA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Retail Store Manager is responsible for organizing and managing retail store locations for NHL Seattle, leading the retail supervisors and part-time staff to maximize sales, optimize customer satisfaction, and drive profitability. This role encompasses overseeing all aspects of store management, including merchandising, staff management, inventory control, and ensuring the execution of the company's vision and operational standards.

Responsibilities

• Lead the day-to-day operations of the store to maximize sales and drive profitability.
• Oversee all aspects of store management, including merchandising, staff management, and inventory control.
• Foster a strong team culture, coaching staff and driving initiatives to improve store performance.
• Ensure the store meets or exceeds sales goals and key performance indicators (KPIs).
• Execute merchandising strategies to enhance product displays and ensure visual standards are upheld.
• Analyze sales trends and customer feedback to adjust merchandising and inventory strategies.
• Coordinate jersey launches, special events, and in-store promotions.
• Recruit, train, and develop store staff to perform at a high level.
• Conduct regular one-on-one meetings with supervisory employees to review performance and provide guidance.
• Drive excellent customer service by leading by example and responding to customer inquiries efficiently.
• Manage inventory levels to ensure sufficient stock for key events while minimizing excess.
• Prepare and present regular reports on store performance to senior management.
• Maintain a safe and clean working environment in compliance with health and safety regulations.

Requirements

• 3+ years of experience in retail management or a similar leadership role.
• Proven ability to manage and develop teams in a fast-paced environment.
• Strong understanding of merchandising principles, sales analysis, and inventory control.
• Excellent communication and interpersonal skills.
• Experience in managing store operations, customer relations, and loss prevention strategies.
• Proficient in Microsoft Office, POS systems, and reporting tools.

Nice-to-haves

• ADP experience is a plus.
• Flexible availability, including weekends and holidays.

Benefits

• Robust PTO including vacation, paid volunteer day, holidays, and summer Fridays.
• Medical, dental, vision, life, and AD&D insurance.
• 401k with tuition reimbursement.
• Mental health and financial wellness programs.
• Professional development opportunities.