Retail Store Manager

Spectrum - Presque Isle, ME

Full-time - Mid Level

Presque Isle, ME

10,001+ employees

Telecommunications

About the position

The Retail Store Manager at Spectrum is responsible for leading a team to achieve sales goals while fostering professional development and growth. This role involves inspiring team members, building customer relationships, and ensuring store success through effective coaching and collaboration. The manager will play a crucial role in expanding customer access to Spectrum's services and will be supported by a performance-driven culture and career development opportunities.

Responsibilities

• Inspire and lead a team to exceed sales goals.
• Coach and develop sales representatives to achieve personal and professional objectives.
• Build positive customer relationships and utilize probing techniques to overcome obstacles.
• Communicate effectively with customers in a retail setting to deliver a positive company image.
• Collaborate with peers to share best practices and build high-performing teams.

Requirements

• 3-5 years of sales and customer service experience in a retail environment.
• Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• Valid driver's license and reliable personal vehicle.
• Ability to lift up to 35 lbs. and stand for prolonged periods.

Nice-to-haves

• Bachelor's Degree or equivalent work experience.
• 1+ years of management experience.
• 1-3 years of telecommunications/wireless experience.

Benefits

• Competitive pay with generous commissions and base salary.
• Career development opportunities.
• Supportive team environment.
• Comprehensive pay and benefits package.