Retail Store Manager

$31,200 - $37,440/Yr

Fast Fix Jewelry And Watch Repairs - Jacksonville, FL

Full-time - Mid Level

Jacksonville, FL

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Retail Store Manager at Fast Fix Jewelry and Watch Repairs is responsible for overseeing daily operations, ensuring smooth workflow, and leading the team in a fast-paced retail environment. The role requires exceptional customer service skills, proficiency in cash handling, and the ability to manage inventory and customer traffic effectively. The manager will also handle customer complaints and ensure adherence to store policies and standards.

Responsibilities

• Help keep a smooth work flow with duties and employees.
• Greet customers upon entry.
• Follow the sales and service policies established by the store.
• Manage in-stock merchandise.
• Manage customer traffic.
• Handle customer complaints.
• Go to work on time and ready to work.
• Order items and merchandise.
• Work as a team with other employees.
• Match merchandise to customer needs and preferences.
• Learn watch repair and pricing.
• Learn jewelry knowledge and pricing.
• Input work orders - to be detail oriented.

Requirements

• Strong customer service skills with a focus on pricing and sales.
• Proficiency in cash handling and operating a cash register.
• Basic math skills for retail transactions and inventory management.
• Effective communication skills for engaging with customers.
• Experience with POS systems and merchandising techniques.
• Ability to upsell products and conduct product demonstrations.

Nice-to-haves

• Bilingual abilities are a plus for enhanced customer interaction.

Benefits

• Employee discount
• Paid time off