Retail Store Manager

$31,200 - $40,560/Yr

Hibbett Sports - Bartlesville, OK

Full-time - Mid Level

Bartlesville, OK

1,001-5,000 employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Retail Store Manager is responsible for overseeing the store's sales efforts and overall operations to ensure efficiency and profitability. This role involves enforcing company policies, managing staff, and providing exceptional customer service while maintaining communication with the District Sales Manager and Store Support Center.

Responsibilities

• Manage and control the assets of the store.
• Direct and oversee sales efforts in the store.
• Stay informed about sales statistics, inventory, and expenses to drive profit.
• Consult with the District Sales Manager on policies and procedures.
• Direct staff to ensure responsibilities and standards are met in each department.
• Mentor and cultivate a team of Sales Associates, Assistant Managers, and Managers in Training.
• Handle personnel recruiting, hiring, training, discipline, and evaluation.
• Maintain proper security for the store.
• Communicate with the District Sales Manager regarding inventory movement.
• Implement marketing and advertising plans and stay aware of customer trends.
• Monitor competition and community events for potential opportunities.
• Provide extraordinary customer service as outlined in the customer service manual.

Requirements

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Experience in managing and cultivating a sales team.
• 3-5 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Analytical thinker with demonstrated business acumen.
• Ability to problem solve and juggle multiple tasks and priorities.
• Strong commitment to customer service.
• Strong leadership and communication skills.

Nice-to-haves

• Experience in retail management for 2 years or more.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance