Retail Store Manager

Bob's Discount Furniture - Philadelphia, PA

Full-time - Mid Level

Philadelphia, PA

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Retail Store Manager at Bob's Discount Furniture is a key executive responsible for creating and maintaining the company's culture while ensuring a world-class customer service experience. This role involves overseeing all operations of the store, maximizing sales, maintaining safety and security, and ensuring compliance with company policies. The manager is expected to lead by example, mentor staff, and engage with the community to uphold the company's values of honesty and integrity.

Responsibilities

• Spend 60% of time maintaining a visible floor presence
• Meet and/or exceed store sales goals as directed by the Company
• Maintain a visually appealing and safe facility
• Accurately manage inventory
• Ensure proper cash handling procedures are strictly enforced
• Other duties as assigned

Requirements

• Proven ability to use sound judgment and decision making
• Proven ability to analyze complex problems and recognize root cause
• Proven ability to set clear goals and expectations
• Proven ability to communicate effectively and utilize communication tools appropriately
• Proven financial acumen and budgetary success
• Proven ability to exceed customer satisfaction
• Proven ability to manage and improve process
• Proven ability to work under pressure
• Proven ability to develop talent
• Proven ability to motivate self and others
• Excellent time management skills
• Ability to use critical thinking
• Excellent identification of key causes

Nice-to-haves

• Bachelor's Degree or equivalent
• 5 - 10 years sales experience in retail environment
• Proven successful commission sales experience
• 5+ years of Retail Store Management experience
• Proven track record of successful financial budgetary competency

Benefits

• Competitive compensation
• Outstanding benefits
• Opportunities for career growth
• Training
• Professional, fun, fast-paced work environment